? *Job Summary**
? *Job Type:** Full-Time, Remote
? *Salary:** Competitive, Hourly…
? *Company:** Delta Airlines
? *Location:** Work From Home
? *Benefits:**
? Comprehensive health insurance
? Generous travel privileges
? 401(k) with company match
? Paid time off
? Professional development opportunities
Description
Delta Airlines is seeking motivated and customer-focused individuals to join our Customer Support team from the comfort of your home. As a Customer Support Representative, you will be the first point of contact for our valued customers, assisting them with their travel needs, resolving issues, and providing exceptional service that reflects Delta?s commitment to quality and care.
Requirements
? High school diploma or equivalent
? Previous customer service experience, preferably in a call center environment
? Strong communication and interpersonal skills
? Ability to work independently and in a remote team environment
? Reliable high-speed internet connection with a quiet workspace
? Proficiency with computers and basic software applications
? Flexibility to work various shifts, including weekends and holidays
Responsibilities
? Answer inbound customer calls and respond to customer inquiries
? Assist customers with booking flights, changes, and cancellations
? Resolve customer issues and complaints in a professional manner
? Provide accurate information regarding Delta Airlines products and services
? Document customer interactions and update records in the CRM system
? Collaborate with team members and other departments to ensure customer satisfaction
? Adhere to company policies and procedures while maintaining a high level of customer service
Benefits
? Competitive hourly wage
? Comprehensive health, dental, and vision insurance plans
? Generous travel privileges for you and your family
? 401(k) retirement plan with company match
? Paid time off, including holidays and vacation
? Opportunities for professional growth and development
? Work-from-home flexibility
Educational Qualifications
? High school diploma or equivalent required
? Additional certifications or coursework in customer service or related fields, a plus
Company Overview
Delta Airlines is one of the largest and most respected airlines in the world, renowned for our commitment to providing exceptional service and creating memorable travel experiences for our customers. We pride ourselves on our innovative approach, strong company culture, and dedication to our employees. As a member of the Delta family, you?ll have the opportunity to grow your career and make a difference in the lives of travelers worldwide.
Start your application today and become part of a team that values excellence, teamwork, and customer satisfaction. Apply now to join Delta Airlines? remote Customer Support team and begin a rewarding career from the comfort of your home.
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